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Blog post

Ecommerce Logic Change

16 Oct, 2020 | Pre Release notification

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Notice to Customers

DEAR ecommerce logic for Billing and Shipping contacts is changing

This change will be implemented on the 1st November 2020.

DEAR is changing its logic which determines how billing and shipping contacts are passed from eCommerce integrations to DEAR. We recommend users who have built their own API integrations using eCommerce contact fields to pay particular attention to this change.

NOTE: Shopify integrations will not be affected by this change.

Previous Logic:
Shipping contact is passed from an eCommerce integration and is used to populate the Contact and ShipToContact field in DEAR. Billing contact is not passed from shipping integration to DEAR.

New Logic:
Shipping contact is passed from an eCommerce integration and is used to populate the ShipToContact field in DEAR. Billing contact is passed from an eCommerce integration and is used to populate the Contact field in DEAR. If the billing field is left blank, shipping contact will also be used in the Contact field.

Changes:
Users who use the Contact field in their API integration code should check if they need to change this to ShipToContact.

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