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Sales

Streamline sales
for smooth operations.

Consolidate all the features you need to manage sales across multiple channels into one platform with order management software.

Empower your sales team with all the knowledge and tools they need.

Seamless integrations with the rest of your order management software like your POS or order tracking help you elevate your sales process. And with full control over sales, you can rest easy knowing that your sales processes will run smoothly at every turn.

Streamline Your Order Tracking

Say goodbye to complicated order tracking across multiple sales channels. DEAR puts you in control of your inventory, with a consolidated list of incoming orders across all your channels, plus full visibility into current order statuses.

Sell Product Without Stock

Use drop shipping to sell items you don’t physically stock. Our Drop Shipment feature lets you create a sales order, then automatically generate a purchase order to your supplier with the shipment details. Your customer receives the order, while you save time and paperwork!

Speed Up Product Picks

Increase the speed and accuracy of your product pick stage with efficient barcode scanning. With DEAR, you can use a barcode scanner to process inventory during product picks, reducing time and human error. Simply scan and let DEAR take care of finding the correct inventory.

Integrate with your POS

Seamlessly sync physical sales with your inventory. As DEAR offers full integration with POS systems, you can be sure that every transaction made at your retail locations is reflected in your inventory, with the relevant accounting documents automatically generated.

Use gift cards

A great way to acquire new customers while retaining the loyal ones is to set up and use gift cards in DEAR

Manage your customers smoothly

Customer data is critical to every business. Accurate customer information enables sales, service and marketing teams to target specific customers and understand them in a deeper manner.

All Sales Features

Included

Sales Quotes

Sales Orders

Multiple Fulfilments

Access Rights Management for Specific Functions

Sales Invoice for Fulfilment

Drop Shipping

Consignment Sale

Barcode Scanning

Credit Memos and Restock

Customer Database

Service Only Sales

Fulfilment from Sale Invoice

Serial and Batch Numbers

Recurring Invoices

Customer Credits

FIFO / FEFO Costing Methods

Full Sale History

Price List

Outstanding Sales Quotes

Sales Overview

Sales Profit Summary

Profit by Sales Representative

Sales Price History

Sales Backorder Details

Customer Payment Details

Customer Payment Summary

Sale Order Details

Pending Sale Orders

Sales by Product Details

Sales by Product Summary

Sales Backorder Summary

Find Sale Backorder by Purchase Order

Customer Orders by Product

Customer Credit Notes by Product

We Integrate With

Companies build their own workflows on their favorite solutions on the market which integrated with DEAR

Featured Customer Stories

96.5% of our clients would recommend our services to others

Business Type:

Manufacturing

Industry:

Food Manufacturing

The first year we used DEAR, we concentrated on sales growth and saw an 18% increase in our top-line revenue because of the extra insight it gave us.

Read Full Story

Business Type:

Ecommerce

Industry:

French-Style Wine Producer

"DEAR enabled us to scale more efficiently. We have been able to automate a number of key processes,

Read Full Story

Business Type:

Manufacturing

Industry:

Electro-Mechanical Hardware

DEAR certainly helped with the professionalism of the software.

Read Full Story

Business Type:

Manufacturing

Industry:

Marine Refrigeration & Air Conditioning

We run outstanding orders reports daily to confirm our daily dispatch.

Read Full Story
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Frequently Asked Questions

What is the purpose of the Simple Sale module?

Processing a sale is the main purpose of the Simple Sale module in DEAR. Through the Simple Sale module, you can create quotes, sale orders, sale invoices and track the shipping status of the sale order.

How do I manage my customers who are exceeding the credit limit?

In DEAR you can set Credit Limits for your customers and implement Credit Holds, either automatically when outstanding payments are overdue or manually at any time. User permissions can be set to either receive a notification when customers are on Credit Hold or have exceeded their Credit Limit, or to block any sale authorisation.

Can I customize the documents before sending them to my customers?

Yes, in DEAR you can add a unique look and feel to your documents by personalising your document and email templates. DEAR uses MS Word templates for documents and emails, therefore with some basic MS Word and Mail Merge skills, you can customise existing templates and create new templates. You can create multiple templates for each type of document (Purchase Order, Sale Invoice, Shipping Label, etc.). In case you have any questions regarding document customization or need assistance, DEAR has a dedicated team who is happy to help, just contact support@dearsystems.com.

Can I fulfill a sale order in parts and generate multiple invoices?

Yes, advanced sale is designed to handle sale orders where multiple invoices and/or fulfilments are to be considered part of the same sale. Advanced Sale also allows multiple credit notes to be issued for a single sale order. A simple sale can be converted to advanced sale at any point in the sales process.

I sell services instead of physical stock, how can I manage this in DEAR?

DEAR allows you to sell services via service sale functionality. There are no fulfilment tabs as pick, pack and ship in a service sale. You can include non-inventory items and services in the service sale.

Does DEAR support gift cards?

Yes, you can offer Gift Cards to your customers that they can then use to pay for your products and services. Gift Cards can be used for in-app sales as well as for the B2B and POS sale channels.

How can I manage warranties in DEAR?

DEAR Inventory provides sellers with the ability to manage manufacturer warranties for their products. This helps facilitate the Return Merchandise Authorisation (RMA) process, particularly when products are returned during the warranty period. This leads to better customer support and helps track and reduce repair costs.

How can I simplify the sale process for my customers who are bying on a regular basis?

In DEAR Inventory, you can create recurring Sales Orders/Invoices at weekly, fortnightly, monthly, quarterly, half-yearly and annual intervals in order to avoid entering manually the same transactions and also shorten the sale cycle.

Can I sell items that are out of stock?

Yes, you can use the backorder functionality in DEAR. Backorders involve processing sales that do not have enough stock on hand to be fulfilled. In this case, new stock is ordered from your suppliers to complete the order. Backordering is only available for products which have an assigned supplier.

What is the difference between backorder and split order?

Backorders will add the outstanding items from the sale to the Reorder Backordered list in DEAR so a PO can be generated for them. When the required quantity of items is back in stock, the sale order can be fulfilled. Split Orders will cause a new Sale Order to be automatically generated. The original Sale Order will be amended, so the item quantity reflects the amount in stock. This authorised Sale Order can be fulfilled and invoiced immediately. A second authorised Sale Order with the remaining item quantity will be created. This can be fulfilled and invoiced when the item comes back into stock. The outstanding item quantity will be added to the Reorder Backordered list in DEAR so a PO can be generated.

All Features Included.

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