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Ecommerce

Take your ecommerce to the
next level.

It’s more than just ecommerce inventory management — it’s a comprehensive solution that connects the dots between every sales channel, system and process.

Procurement software enables you to make accurate, efficient and proactive purchasing decisions – no matter which industry you operate in

Benefit from strategic elements like supplier analysis and financial summaries or incorporate crucial day-to-day features like purchase orders, barcode scanning  or batch recalls.

Automate Your Order Fullfilment

Streamline and simplify your fulfilment stage by automating the Pick, Pack and Ship steps for every sales channel. From receiving an order to fulfilling the order to your customer, you can complete the entire process automatically through DEAR’s centralized platform.

Easily Update Product Information

Take away the complexity of managing high volumes of product information across multiple channels. With DEAR, it’s simple to update product listings and publish on all sales channels, as well as seamlessly syncing your existing catalogue.

Manage Transaction In Real-Time

Eliminate the stress of running out of stock. As the orders roll in, you can rest assured that every transaction is seamlessly synchronised to your DEAR platform in real-time, across all of your sales channels.

Customize Your Integration

Customize how your online store talks with DEAR – such as optionally updating stock quantities, consolidating sales, or choosing at what stage to capture orders

Process auto-assembly

Create automatic assemblies while selling products with an Assembly BOM and auto-assembly via e-Commerce channels

Allow customers to purchase out of stock items

Sell your products through the e-Commerce stores even if there is no stock available.

Sync the coupon codes and discounts into DEAR

Centralise the coupons and discounts to keep track of your branding image and customer loyalty that will help you drive sales

All Ecommerce Features

Included

Download Products from Ecommerce Store to DEAR

Stock Level Changes will Automatically Pushed to the Ecommerce Store

List Your DEAR Products on the Ecommerce Store

Support for Product Variations in Ecommerce Store

Download Sales & Returns for Ecommerce Store

Import Payments from Ecommerce Store

Optionally Consolidate Individual Sales from Store to Single Sale

Export Tracking Numbers to Ecommerce Store

Sales Overview

Sale Order Details

Pending Sale Orders

Sales Profit Summary

Profile by Sales Representative

Sales by Product Details

Sales by Product Summary

Sales Price History

Sales Backorder Details

Sales Backorder Summary

Customer Payment Summary

Customer Orders by Product

We Integrate With

Companies build their own workflows on their favorite solutions on the market which integrated with DEAR

Featured Customer Stories

96.5% of our clients would recommend our services to others

Business Type:

Manufacturing

Industry:

Food Manufacturing

The first year we used DEAR, we concentrated on sales growth and saw an 18% increase in our top-line revenue because of the extra insight it gave us.

Read Full Story

Business Type:

Ecommerce

Industry:

French-Style Wine Producer

"DEAR enabled us to scale more efficiently. We have been able to automate a number of key processes,

Read Full Story

Business Type:

Manufacturing

Industry:

Electro-Mechanical Hardware

DEAR certainly helped with the professionalism of the software.

Read Full Story

Business Type:

Manufacturing

Industry:

Marine Refrigeration & Air Conditioning

We run outstanding orders reports daily to confirm our daily dispatch.

Read Full Story
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Frequently Asked Questions

What e-commerce channels does DEAR inventory management system integrate with?

DEAR inventory management system integrates seamlessly with the following e-commerce channels: Amazon, Ebay, Shopify, Magento 1, Magento 2, WooCommerce, ShipStation, Etsy, Square. Our development team is continuously updating the available integrations to maximise their performance.

Can I connect multiple e-commerce stores to a single DEAR e-commerce inventory management software account?

Yes, it is possible to link several e-commerce stores to a single DEAR account, with each linked store having its independent catalog, logs, and settings. However, only two (2) free external integrations are available under DEAR e-commerce inventory management software’s standard subscription plan. If you plan to integrate more than two (2) e-commerce stores or you have already integrated a couple of external platforms with DEAR e-commerce inventory management system, you will first need to purchase licenses for the additional external integrations under the My Subscription page.

How can I automate my e-commerce integration with DEAR?

DEAR e-commerce integration page allows you to automate the fulfillment of all the orders coming from the e-commerce shop by choosing auto pick, pack and ship function and by choosing the invoice to be synced with DEAR in the authorized status.

I get hundreds of sale orders coming from my ecommerce store to DEAR daily, can I merge them?

Yes, DEAR allows choosing between no consolidation and daily consolidation options. Daily Consolidation will consolidate all orders from that day into a single order. When Daily Consolidation is chosen, an additional setting becomes available: Consolidation Time. This is your local time when all pending orders aggregated during the day will be processed.

Can I set up different prices for the same product sold in several e-commerce channels?

Yes, DEAR e-commerce inventory management software allows you to set up 10 price tiers for your products and set a default price when the products are downloaded from and updated in your e-commerce store.

Can I sell product bundles/kits when the stock levels are low in DEAR e-commerce inventory management system?

Yes, once you enable Process Auto-assembly setting, DEAR e-commerce inventory management system will trigger the automatic assembly for the required quantity to fulfill the sale order.

Can I sell products in my e-commerce stores if there is no longer stock available in DEAR e-commerce inventory management system?

Yes, DEAR e-commerce inventory management system allows products to be sold through the e-commerce stores even if there is zero stock. When the setting is enabled and a zero stock product is sold, DEAR generates a backorder for the negative item quantity on DEAR end.

Can I fulfill the ecommerce orders from different locations, preferably closer to the shipping adresses?

When a customer places an order, DEAR can automatically route the order to the seller’s inventory location nearest to the provided shipping address for fulfilment. DEAR provides an Order Routing setting that facilitates this process. Based on this setting, the location in the Sales Task header will be pre-filled with the Order Routing location, although this can be manually changed on the order if necessary. This feature simplifies the Sales Order process.

How do I manage cancelled orders?

When the order is cancelled or deleted, DEAR automatically finds and voids the corresponding sale task, if created, or removes an associated pending order if the order has not yet been processed.

How do I avoid duplication of orders while loading them from the ecommerce stores?

Any imported order is saved to the Pending Orders section. It is a temporary storage of all sales and payments in DEAR. If an order already has an entry in the Log (i.e. was imported previously), it will be skipped. This guarantees that no duplicate sales will be created by DEAR.

All Features Included.

Don’t let tech logistics limit your growth. Evolve, manage, analyze and automate every aspect of your business with a centralized online platform and enterprise-level tools.

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