Feature: Manufacturer Warranties for Sold Products
Introduction: Sellers are now able to manage manufacturer warranties for their products, helping facilitate the Return Merchandise Authorisation (RMA) process when products are returned during the warranty period. This leads to better customer support and helps track and reduce repair costs.
Depending on the warranty setup, products with warranties that are included in Sales Orders are assigned warranty registration numbers during the Fulfilment, specifically the Pack stage. The process is the same for sales orders consolidated from third-party e-commerce platforms, e.g. Amazon, eBay, Magento and WooCommerce.
Users with the correct access permissions are also able to look up warranty registrations from Sales>Warranties.
2. In sales orders, the company name is added to the billing address ONLY after the order has been processed in Shopify.