Ecommerce is taking over our world, and many business owners spend way more time than they’d like to admit taking care of everyday processes. While these five-minute tasks might not seem like a big deal at the moment, they can add up fast, taking hours out of your week when you could have been dedicating your time elsewhere.
Ecommerce automation is one of the best practices you can implement in your business. Not only will it save you time and energy, but it will also reduce the chance of error and set you up for a more efficient and successful business all around. Still not convinced? Here are a few more reasons your business could level up with eCommerce automation.
What is eCommerce Automation?
Before we get into benefits, let’s quickly discuss what we mean by “eCommerce automation.” Essentially, this process involves automating more mundane tasks so that you can focus on the more hands-on aspects of your business. You might automate inventory management, shipping, order fulfilment, analytics and data collection, accounting and bookkeeping, and a host of other tasks.
The biggest benefit of eCommerce automation is improved time management. We all only have so many hours in the day, and when you’re building a business, you don’t want to spend them stuck managing inventory or sending marketing emails. Instead, you can spend one initial chunk of time setting up your software and then leave it to work for itself. While it might take a little time to set up, you’ll love the extra time it frees up throughout your days.
Another huge benefit here is savings! Every penny counts when you’re running a business, and eCommerce automation is incredibly helpful. You can greatly reduce employee hours and might even be able to cut back on the number of people you’re hiring. For the employees you do have, they’ll be able to spend their time more wisely, cutting back on overtime hours. You can also reduce training hours if you have software to cover some tasks for your time.
Marketing can make or break your business, but it can be incredibly time-consuming. Between writing marketing emails, planning social media posts, and gathering your data and analytics to improve your strategy, your marketing tasks can seem never-ending. If you can automate your emails and social posts, you’ll never have to worry about staying relevant or updated. Yes, you’ll still have to plan and write your content, but you won’t have to stop in the middle of the workday to post online. It’s all done for you, and your audience stays connected.
Even if you spend hours tracking your inventory to make sure all your orders can be fulfilled, there’s always room for human error. You might mess up the math or make a mistake that means you don’t have enough product or you will run out of product before you can get more. With eCommerce automation, you can streamline the entire process. You can be alerted when counts get low, and you’ll always have the right numbers at your fingertips.
Better Customer Service
Your customers will thank you for automating your eCommerce. First, they’ll have a more accurate look at the products you’re offering; if something is sold out on your website, they’ll see that immediately instead of putting it in their cart (or even placing an order!) just to find out they can’t receive their item. Your product information will also improve, giving your customers a better idea of what they’re looking at. If a customer wants to track their order, automating your systems can provide them with an accurate look at their wait time.
Peace of Mind
All of these benefits add up to one big advantage: peace of mind. You won’t have to worry about a small task you forgot to do that day. The thoughts of a missed order or overstock won’t keep you up at night. You won’t have to spend hours crunching the numbers or dealing with complaints from stressed employees. If you can automate your eCommerce, even just a few processes, you’ll take so much worry off of your plate, allowing you to focus on the parts of your business that you truly love.
It’s easy to underestimate the importance of eCommerce automation, but you’d be surprised at how much you’ll appreciate having these tasks taken care of. At DEAR Systems, we’re proud to offer top-of-the-line eCommerce automation software at an incredible price. Our service connects the dots between your sales channels, systems, and processes. You’ll be able to automate your order fulfilment, update product information, manage transactions in real-time, customize your integration, and more. Let us show you how we can move your business forward. Contact DEAR Systems today to learn more about our eCommerce automation and all of our services!