3rd party logistics or 3PL services are rapidly becoming a crucial asset to businesses who want to be more efficient and productive by focusing on their core competencies.
A 2016 study revealed that 70% of businesses who use 3rd party logistics say that it has contributed to improved customer service, and 75% of all businesses polled say that 3PL providers offered new and innovative ways to improve logistics effectiveness.
And according to consulting firm Armstrong & Associates, 86 percent of domestic Fortune 500 companies use a 3PL provider.
Despite the growth the 3PL industry has seen over the last few years, many companies – perhaps yours included – are still confused about what exactly 3rd party logistics has to offer and are concerned it may not be the best fit for their business.
So we’ll give you a brief overview of the benefits of outsourcing your logistics to a third party and a few steps for finding and hiring the 3PL that’s right for your business.
But first, let’s make sure we’re on the same page about what exactly a 3rd party logistics provider is.
A 3rd party logistics provider can handle anything related to logistics in your supply chain, such as:
3PL services can specialize in one of these in particular, or they can offer a bundle of them.
But is hiring a 3PL firm right for you?
Like so many things in business, it depends.
Most major companies do outsource at least some of their supply chain management. If you have a large stock, or you’re a retailer with a quickly growing business, then handling tasks like warehousing, packing, shipping, etc. can become way too much to handle internally.
If you’re a smaller company or lean startup, then a 3PL may not make sense financially, yet. Spreadsheets are cheap and may get you by for now, but as your business grows in size and complexity, you may want to take a second look at outsourcing to a 3rd party logistics service.
But, if you think a 3PL might be the right solution for your business, let’s look at some of the benefits they have to offer.
The 3rd party logistics is growing so quickly because large and small companies alike recognize the need to reduce non-essential and inefficient in-house operations and processes. And 3PLs can help you do just that!
Let’s check out a few benefits of using a 3PL provider.
This is the big one for many companies.
If you handle all your logistics in-house, you’ll have to pay for:
But with 3rd party logistics, you pay the provider a single agreed upon rate to handle any and all of those details.
And since 3PL providers are experts at what they do, you won’t be spending money on costly mistakes made by inexperienced employees or operational failures caused by wear and tear on your equipment and facilities.
3PLs also have access to a large network of distribution resources. Since they ship thousands of packages each year, it’s essential for them to develop close relationships with other service providers to operate their business as efficiently as possible.
And a huge part of this is negotiating lower freight rates, lower shipping costs, and better discounts on the services they use.
It can take you years to build up the same network that an established 3PL provider already has by yourself, not to mention the opportunity cost of dedicating your time and attention to more important activities – which means outsourcing your logistics is a sure way to save on shipping costs.
Even a relatively small 3rd party logistics service could likely have warehouses in California, Illinois, and Florida.
This puts them in a position to more efficiently distribute your stock for faster shipping throughout the states.
And if you find a 3PL that has warehouses in other countries, they could help you break into new markets through lower overseas shipping rates and more effective expediting of packages when needed.
The rise in 3rd party logistics is being driven by the need for newly launched and established businesses alike to become leaner by focusing most of their efforts on core competencies.
Hiring a 3PL allows your team to focus on what you’re best at whether that’s manufacturing, marketing, selling, or all of the above, that doesn’t likely include logistics.
And by narrowing your focus, you’ll be able to provide better products and services through more efficient operations.
3rd party logistics companies can differ dramatically from one another; this isn’t the case where you can take a relative shot in the dark and expect the majority of the benefits 3PLs can provide.
To find a 3rd party logistics service that truly maximizes your ROI by catering to your unique business needs while also adhering to industry standards, follow the steps below!
Your business’ particular needs – the products you sell, where you sell them, and how fast you need your products shipped – will all determine which type of 3rd party logistics company you should choose.
To help you find a logistics company that will best cater to your needs, check out this helpful list of 3PL providers in your area.
Once you have a list of 3PL providers you’re interested in, you’ll need to send a request for a quote.
The company you hire should be able to handle every requirement you have at a price you can afford, which means you’ll need to gather a list of requirements from your team to send to your potential 3rd party logistics providers.
Make a list of everything you think (or better yet, know!) makes sense to outsource and the details related to these, which might include:
This list should be as detailed as possible. By giving a potential 3PL provider as many details as you can, you’ll be able to get a more accurate estimate and begin to build a strong working relationship.
All 3PL providers have particular operational processes to maximize their efficiency, but you’ll also likely want them to adopt some of your systems in order to satisfy your unique requirements.
The best 3PL providers will use a “mix and match” strategy that identifies your current issues and works with your existing procedures while blending in their own strategies for success.
Perhaps most importantly, they should fully integrate with your inventory management systems so both of you know how much has been shipped, how much needs to be shipped, and how much you have in stock to ship.
To streamline this integration as much as possible, you should invest in a cloud-based inventory management system that makes it easy for both of you to automatically track orders and integrate your sales processes with their distribution systems.
With the right software, you’ll be able to easily send any orders you receive directly to your 3PL when they come through and they’ll be able to begin the fulfillment process in the shortest possible time.
Finding and integrating with a 3rd party logistics provider won’t be without its headaches, but for many businesses, the benefits far outweigh the costs.
And by following the steps we’ve listed here, you’ll be able to find a 3PL provider that helps you save money, improve efficiency, and expand your business.
With a cloud-based inventory management system that automatically tracks all your sales, purchases, and stock levels, provides you real-time reports, and easily integrates with top business services, you’ll see time and cost savings both now and when you’re ready to bring on your new 3PL provider.
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