When you join DEAR Systems, our dedicated onboarding team will ensure that you get all the support and training you require. By utilising our paid onboarding service DEAR will manage the details while you sit back and watch your business transform.
DEAR can also offer a wide range of Professional Services for our current clients who are looking to upskill, learn more about utilising our features or plugging in a new integration through our paid training modules.
Requirement Analysis
Workflow Scoping & Discussion
Integration Capabilities
A little information about DEAR
Deeper Guided Demo of the Software
Case Specific Examples in Action Related to Your Workflows
Demo of Logistics & Inventory Fundamentals
Final Setup Help & Guidance
Implementation Path & Support Direction
Higher Level Business Specific Assistance to Get You Started
Module Training & Integration Analysis
Information Uploading & Customization
Ongoing Business Report
Ongoing Local Support for 3 months
Week 1-2:
Our proffessional implementation experts will commence onboarding process by uploading data from Basic or Advanced Import options using data provided by you.
Customize Templates to your purchase orders, sale orders etc.
Week 2-3:
Custom training – conducted for teams that will be using DEAR Q&A – to answer questions you or your team have about using DEAR post training.
Set Go Live date for all teams involved.
MODULES | TIME |
PO and SO* | 2 Hours |
Production | 2 Hours |
WMS | 1 Hour |
Point of Sale | 2 Hours |
B2B | 2 Hours |
Reports | 1 Hour |
Integration | 1 Hour |
MODULES | TIME |
5 or less | Included |
5 – 10 | 2 Hours |
MODULES | TIME |
Xero / QBO* | 1 Hour |
eCOM* | 1 Hour |
Marketplaces | 1 Hour |
Fulfilment | 1 Hour |
MODULES | TIME |
Basic* Inventory Customers Suppliers Stock on Hand | 2 Hours |
Advanced Custom Prices Discount Matrix BOM | POA |
A typical onboarding would include: Basic Import + Xero/QBO check + 5 Templates + 2 Hrs Training. Additional modules are available for purchase.
Please note: Times quoted are minimum per module and a requirement above this will be quoted before works proceed.
Basic
Inventory
Customers
Suppliers
Stock on Hand
XERO / QBO
eCOM
Test
Modules
PO and SO
Try DEAR for 14 days, completely free!